Returns & Exchanges

Billy T will gladly accept returns of items purchased on billytshop.com. We will not accept returns that were purchased from other retailers.

Items must be in original condition with original tags and must not to be worn, used, altered or washed. Please be careful that no makeup, deodorant, etc. has transferred to the garment while trying on, as damaged items are not eligible for return. 

Items marked Final Sale are not eligible for a refund, exchange, or credit. 

Your original form of payment will be refunded for items returned to Billy T within 30 days of purchase. No returns will be accepted after 30 days.

Returns with a gift receipt will be exchanged or refunded for the value indicated on the gift receipt. Refunds will be made in the form of a merchandise credit.

Email dotell@billytshop.com with your order number.