Returns & Exchanges
Billy T will gladly accept returns of items purchased on billytshop.com. We will not accept returns that were purchased from other retailers.
Items must be in original condition with original tags and must not be worn, used, altered or washed. Please ensure that no makeup, perfume, deodorant, etc. has transferred to the garment while trying on, as damaged items are not eligible for return. If we receive ANY returned items that do not conform to this policy, we will deduct $10 from your original payment for the cost of return shipping and our cost incurred sending the merchandise back to you - no exceptions.
Items marked Final Sale are not eligible for a refund, exchange, or credit.
Returns with a gift receipt will be exchanged or refunded for the value indicated on the gift receipt. Refunds will be made in the form of a merchandise credit.
Free Standard Shipping over $50 and Free Returns are available to delivery addresses in the contiguous 48 states of the United States only. HI, AK, PR, US Territories, International, and Canadian orders are excluded.
A prepaid return label will be included with purchases over $50.
For orders under $50 returns will be refunded in the original form of payment minus $5 for the returns fee and minus the original outbound shipping and handling fee. This fee is applied to each order, not each shipment. Therefore, if you return multiple orders in the same package, you will still be charged $5 per order for their return. Please email email@example.com for the return label.
Your original form of payment will be refunded for items returned to Billy T within 30 days of purchase. No returns will be accepted after 30 days.
Email firstname.lastname@example.org for all inquiries.